1. DATA COLLECTION & RESEARCHER VERIFICATION
- Identity Data: Name and date of birth (to verify 21+ eligibility).
- Contact Data: Email address and phone number for order updates and secure laboratory notifications.
- Transaction Data: Details regarding payments made via our secure third-party processors, Zelle, or Digital Assets (BTC).
- Technical Data: IP address and browser type, used for fraud prevention and to document consent to our Terms of Service.
2. UTILIZATION OF INFORMATION
- Fulfillment: Processing and shipping your research materials.
- Operational Security: Verifying manual payments (Zelle/BTC) and protecting against unauthorized chargebacks.
- Communications: We may use your email or phone number to provide order tracking, laboratory safety updates, and occasional marketing promotions.
- Marketing Opt-Out: You have the right to opt-out of marketing communications at any time by clicking the “Unsubscribe” link in any email or replying “STOP” to SMS messages. Operational emails (receipts/tracking) will still be sent.
3. DISCLOSURE TO THIRD-PARTY ENTITIES
- Affiliated Holding Companies: As noted in our Billing & Payment Protocol, your data may be processed by our parent entities to ensure transaction security.
- Service Providers: Logistics partners and secure payment gateways who assist in fulfilling your order.
- Legal Compliance: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to protect the Company against legal liability or fraudulent chargebacks.
4. DATA SECURITY & ENCRYPTION
- Payment Security: We do not store raw credit card information on our servers. All sensitive billing data is handled by our secure processing partners.
- Manual Payments: Information provided for Zelle or BTC verification is kept in a secure, siloed database and is purged periodically to ensure customer privacy.
5. COOKIES & TRACKING
6. YOUR RIGHTS (GDPR/CCPA)
- Access: You may request a copy of the personal data we hold about you.
- Erasure: You may request that we delete your personal data, provided it is no longer required for active transaction verification or legal documentation.
- Data Portability: You may request a transfer of your data to another party.
